Small Rugged PDA Group Test – Features/USPs/Benefits

14 10 2011

So this article is 2nd in our series of 4 Small Rugged PDA group Test blog and today we’re going to just take a look at the overall features, benefits and how the devices feel.  Very “What Car!”

Best Small Rugged PDA's in the hand - Dolphin 6000, CS40, DOTH-300

Best Small Rugged PDA's in the hand - Dolphin 6000, CS40, DOTH-300

In the Hand

Size is important in the Small Rugged PDA class, but it’s also about how these PDA’s feel and work in the hand too and I have to say that every one of these devices felt different when using and holding them.  The Honeywell and Cs40 are the smallest and lightest and felt like most like smartphones, the bump on the Dolphin 6000 isn’t really noticeable but the missing volume and any side keys on the CS40 were.  The chrome on the CS40 looks nice but why make it look nice when the text all over the back of the device makes it look shabby?

We only have a LF RFID version of the GSmart to test with so it has a big bump on the back of it but we know the std version of this is still a deep device and the most bulky device here but it also feels the most rugged and honest too.  It won’t fit into a pocket like the other 4 but you do feel like it’s a real Rugged PDA.

The H21 feels the largest here, despite not physically being the largest and it also had the most awkward keypad in my view although the qwerty keys were easier to type on than the CS40′s.  It misses dedicate scan buttons on the front face though like the others which in devices this size I think are more useful than on the side, where user expect the Windows Mobile dedicated keys like volume, camera and power.

The DOTH-300, despite being the largest on paper was surprisingly slim, slipped into the back pocket of my jeans easily and actually felt smaller than it should have.  It’s getting to get a small but dedicated fan base here I can tell you that!

Simple & Rugged - GSmart Keyboard

Simple & Rugged - GSmart Keyboard

Perceived Ruggedness

Now all of these devices are rugged, have drop specs and IP ratings but I have to say some devices just  feel more rugged than others.  The GSmart is clearly the toughest here, its plastics are rugged, buttons are large, simple and feel they will last a 3 year fight and it really is a Rugged PDA shrunk down.  The DOTH-300 comes in a close 2nd with big buttons again, nicely finished but hard plastics and a recessed screen; It just felt tough too.  The H21 and CS40 come next.  The H21 has a rubbery skin to it which I liked and our demo device seems to be keeping fresh,  The buttons though are poor with our demo device breaing after 3 months use.  The CS40, despite being the most expensive device here clearly uses what I feel are thinner/cheaper plastics.  The Dolphin 6000 is also clearly the least “tough” device here.  It uses shiny cheap plastics, feels the most flimsy (but not flimsy against a smartphone)  but then again its half the price of the CS40.

Price

Intermec’s CS40 tops the bill here, you won’t get much change out of £800 when you’re done.  You do get a choice of keyboard and a fully featured device though with 2D barcode scanner.

The H21 and GSmart come in next at around the £700 mark for very similar specs to the CS40 but you can spec down the 2D scanner for a 1D in both devices and the GSmart can have this removed or replaced with RFID.

Dotel’s DOTH-300 can be specced down to about £500 without the Barcode scanner and you can go a good £150 less than this if in base spec as you can spec out pretty much anything in this device so it really is a great alternative to a semi rugged or smartphone solution now.

The Dolphin 6000, is a clear winner here at £330 but you do have to buy a charge cable on top of that for about £25.

Size

Best described in the image below.  They’re all small compared to a Motorola MC65 which is considered a lightweight fully rugged PDA to us here.

Largest to smallest (MC65 on Right for comparison)

Largest to smallest (MC65 on Right for comparison)

Service

The DOTH-300 and GSmart can be serviced by us here, you won’t get better and faster repair services than us for anything, just ask our customers about that.  The Honeywell has a decent set of service products and despite being the “Cheapest” device here, the little Honeywell has an established and excellent repair and service system to rely upon.  Intermec’s service has been pretty poor recently for us, we’re making changes to make it better but for some reason RMA’s with Intermec are taking 5+ days to even get logged right now.  When the devices eventually get sent, they tend to be handled OK.  THe H21 still does not have a recognised Manufacturer lead service product which I think really hurts the device.

DOTH-300 "PIC" Stylus not to everyones taste

DOTH-300 "PIC" Stylus not to everyones taste

What we rate…

  • 2400mAh (3600 option) Lithium POLYMER batteries as std on DOTH-300.
  • The demo apps on the Dolphin 6000 are awesome, its the easiest device here to get playing with.
  • LF, HF and UHF RFID options on the DOTH-300 & GSmart.
  • Grippy casing of H21.
  • Scanner on CS40 is the best here.
  • Simple RH/LH keyboard layout on GSmart.

 What we hate…

  • Small 1530 mAh battery on Dolphin 6000, we hear that the Honeywell guys are telling people that the device “sips” power and doesn;t need anything bigger but we’ll be the judge of that in our benchmark tests next.
  • Guitar “Pic” stylus on DOTH-300 is not to everyone’s taste, although there is a full stylus available.
  • Buttons on H21.
  • USB and Micro-USB connectors will break on H21, CS40 and GSmart.

Features to note

The Dolphin 6000 is seriously cheap in this class and does this by using an MTK Chinese CPU and main board, along with a cheap 1D scanner but it does work as a package, the scanner is pretty decent and it’s not a slow device to use by any means and is going to rattle this market without doubt because people are looking for cheap that works.

The Doth feels so small in the hand but it’s extra size makes it feel like a small rugged PDA but with all the benefits of a larger one, the 2400mAh std battery os also bang on the money in this class.

Yes you can have any colour on the GSmart as long as its yellow!!  seriously though they will change the colours for larger orders,

The case on the CS40 is just cheap and nasty, chrome on the front, loads of text all over the back…Kind of like putting make-up on a sheep!!

Conclusions so far

Every device here brings something different but I think on balance of the above so far the Honeywell Dolphin 6000 and the Dotel DOTH-300 get the link juice for this blog.  They are showing that you can make a lower priced Small Rugged PDA and by using a bit of initiative keep the quality and featires high.

This will all remain to be seen as we take a look at the performance of each device in our next blog in the series… the benchmarks.

www.ruggedandmobile.com





Small Rugged PDA – Group Test

10 10 2011
Small Rugged PDA - The Group

Small Rugged PDA - The Group Small with Attitude

So this week we’re looking at small rugged PDA’s and we have a great selection of the little PDA’s to look at.  To be a small rugged PDA you need to be:

  • Small or super slim in some way
  • Rugged which means IP54 or above, a decent drop spec, clear device roadmap and comprehensive support products.
  • Have to have a full array of data capture options built-in like barcode scanners, RFID Readers.

This means no Semi-rugged here, these guys are proper tough small rugged phones that we can seriously say will last the fight.

The Test

We’ll go by day by this week and next and publish our findings we’ll do this in 5 individual blogs where we’ll focus on the group as a whole and give the individual devices their chance to shine too!  I’ll put the links here as we go along:

    1. Group Overview (today)
    2. Features/Benefits and USPs
  1. Technical and Benchmark/performance testing
  2. Opinion, final thoughts & Conclusions

Group Overview

Today we’re going to have a look at the small rugged PDA group in particular and discuss why they’re here, why some are not and what we’re hoping from them.

1. Intermec CS40

 The benchmark device for us here, it has everything you need but it is expensive.  Will the CS40′s high price be justified?

2. Opticon H21

Second most expensive device here although there is a price drop in the pipeline.  The H21 also has everything you need here with a few more options but will its support let it down?

3. Honeywell Dolphin 6000

The brand new contender from Honeywell.  Great pedigree from a manufacturer that is getting back on its feet.  The dolphin 6000 is seriously inexpensive but uses a Chinese MTK CPU and main board.  The budget option from the normally higher end manufacturer but will the risk win out?

4. Dotel Doth-300

The largest device here, but it’s so slim and inexpensive in configured down form that it sneaks in for the test.  New, very innovative and very well specced.  I gives the smallest 3,5″ LCD option.

5. Ganedata GX8900 (Gsmart)

Highly rugged, middle of the road on price, RFID options and a real work horse of a device.  Quirky colour scheme isn’t for some but its one great package from the Cipherlab owned Ganedata boys with great service and support.

We would have loved to have the Getac MH132, we couldn’t get hold of one for the test, you can see our first look here though.  Like-wise the Ganedata GX8010 doesn’t get in on this one as unless you have a specific need for this device, it’s now showing its age.  The new Cipherlab CP30 solves but it’s too new and we couldn’t get a device in time.  the Anything semi-rugged like the Motorola ES400 and Pidion Bm170 are not included in this test, great devices they may be but they’re in a different class when it comes to ruggedness.  No wimps allowed here!!

We’ll do a test each day this week and publish the results here for all to see with the aim of helping you decide on which one is our winner of the Small Rugged PDA class.

www.ruggedandmobile.com





Dotel DOTH-300 – A First Look

5 10 2011
The Dotel Doth-300

The Dotel Doth-300 - Slimmest Rugged PDA on the market

There’s no hiding from the fact that the small rugged PDA area of our market is hotting up and we’re seeing quite a few new devices entering this sector all the time now.  A Small Rugged PDA in our eyes has to be fully rugged (IP54+, Drop spec), it has to be repairable and have service contratcs and it also has to have a roadmap so as to not leave line of business customers hanging dry when they go end of line.

Dotel are yet another company from Korea who have a very interesting small rugged handheld device and we feel the Dotel Doth-300 could be a very well positioned and priced device that will give users a genuine reason to not buy Semi-Rugged PDA’s or smartphones.

Main Benefits and USP’s of the Dotel Doth-300

  • Super slim design
  • Small but with a large 3.5″ screen.  Is it a small rugged PDA or is it full sized?  The truth is that its super slim, and in between the two classes.
  • 278g, which is nearer semi or small rugged PDA in weight.
  • HF and UHF built in RFID reader options

What we rate!

  • 2 x 2400mAh Lithium Polymer Batteries in the box.  LI-POL (as seen in the iPhone and iPad) = Super high battery performance.
  • Quality, Established, top end Xscale PXA320 806MHz CPU.
  • 256MB RAM up to 1GB ROM.
  • This device is totally configurable.
  • Configurations can be changed after sale.  Send the device back here and we’ll add in a Scanner or RFID Reader.
  • Service and Support structure is very innovative and the full range of Rugged and Mobile extras will be available on all Dotel DOTH-300 devices.
  • Prices are looking very good and it will be a viable option on price alone against most Rugged PDA rivals.

What we hate!

There’s not much on paper, the QVGA LCD is a shame and the brightness looks slightly less against rival screens but thats about it until we see it!  UPDATE: This has been changed and there is aVGA option in the pipeline.  There’s also a Qwerty keyboard option coming very soon too!

We’ve got a demo unit in the post and you’ll see this next week when we test.  Dotel are small, but they have had devices in the field under different brands for a while now.  What I think Dotel have right is that they are turning to resellers to create an innovative community around their devices.  They might be small now but with fast support of resellers this can change in our market overnight.

www.ruggedandmobile.com





Honeywell Dolphin 6000 First Look

28 09 2011
Honeywell Dolphin 6000

Honeywell Dolphin 6000 - Small and Rugged

Just a quick product update this morning, we’ve held back on presenting the Honeywell Dolphin 6000 small rugged PDA a little bit simply because we’ve just not been sure what Honeywell have been up to the past 12 months.  Honeywell bought out both Metrologic and more importantly Hand Held Products about 18 months ago and whilst the range has suffered in my view whilst trimming down of the new company seemed be the priority, I have to say that some of the new HHP products are looking good again.  To be fair we have 4 new devices in this class too and we’ve been waiting to present them in a group test too. 

We’re doing a full feature in small rugged PDA’s next week but for now the Honeywell Dolphin 6000 is something we wanted to present as it does have some USP’s that are going to make it a very flexible device.

Dolphin 6000 Price

Firstly the price is absolutely superb, at a £340 or £380 price point you get either the Windows Mobile 6.5 or Windows Embedded Handheld 6.5 version (See our blog on WIndows versions to learn more about that).  For that you get everything you need:

The MTK CPU

This is where a lot of the price has been shaved off as the Dolphin 6000 not only uses an MTK CPU, it’s a slow one at that too.  For those who don’t know, MTK are a chinese company who have basically copied the Qualcomm and Xscale chips, then providing these at a far less cost.  They tend to run less spec which is why 3G is missing from this device.  We’ve got plenty of devices we use to test with these chips in them and we think they perform really well.  Whether customers will be able to get over the branding issue on this is another matter but we’ll benchmark the CPU next week.

Dolphin 6000 Highlights

  • 256MB RAM / 512MB ROM
  • 2.8″ LCD
  • 3MP Camera
  • A-GPS
  • b/g WLan
  • BT
  • GSM with Edge
  • USB 2.0 interface
  • In the box is a std battery and door

Dolphin 6000 Low Lights

  • 1D scanner option only.
  • Qwerty keyboard option, wont be missed ona device this size in my view.
  • Edge only device
  • MTK CPU might not have quite enough power for some – We’ll test this next week though.

Perhaps the device’s Achilles heel is that it uses Edge (2.5G) for data.  Its class 12 so it will be handy and quick but not up to 3G, HSDPA or the HSUPA speeds of more expensive rival devices.  I don’t think this will be an issue for most customers.

It’s odd that the Adaptus 5 2D scanner engine is missing considering every other budget PDA uses this decent Honeywell OEM scanner.

Motorola ES400 Alternative?

We’ve been looking for a small rugged PDA’s to give customers a true alternative to the semi rugged PDA in the right scenario.  With the Dolphin 6000, on paper, it’s going to be far more suitable than the ES400 or BM170, in fact there may now be no reason to buy the Motorola ES400 at all.  We need to test out the device which we will be doing next week for its performance but I think this could be a great alternative to the ES400 for people looking for true barcode scanning ability in a fully rugged package.

Check back soon for more.

www.ruggedandmobile.com





Intermec CS40 Price Offer

6 09 2011

Intermec’s CS40 is a small, light but fully rugged PDA that makes for a great option for your users if a small sized Rugged PDA matters.  Whilst we don’t think it’s as rugged as it’s larger sibling devices such as the CN50 series (on right below), it’s still IP54 rated and has a drop sepc of 1.2m.

Intermec's CS40 (middle) clearly shares more in common size-wise with a semi-rugged PDA.

Intermec's CS40 (middle) clearly shares more in common size-wise with a semi-rugged PDA.

The pricing on the CS40 has always been a bit high and we have a great price drop on the device right now up until end of October which puts the device at around £630 each for any quantity at all.  This will put the device pricing in line with the Opticon H21 and it also gives users a reduced price point for the size too.

What you’ll love over a larger PDA like the CN50

  • Small and light
  • Price
  • Micro USB Adaptors
  • Cheaper Accessories

What you might hate

  • Small battery
  • Tiny 2.8″ LCD
  • Tiny keyboard, especially in Qwerty guise.
  • Not as rugged, despite what the spec sheet might say.

The small Rugged PDA class is still finding it’s way and we’re still trying to educate people on why you would go for a smaller device over a more classic Rugged PDA size so come and talk to us if you want to know more.

www.ruggedandmobile.com