As you know this post is our weekly Q&A summary of the week, covering the most topical and popular issues and questions we encounter every week. It’s eclectic but it’s worth sharing so don’t forget that if you have a question then just let us know via twitter on @ruggedandmobile or using #RAMQQ or using Facebook.
So lets crack on!
1. HELP! my device has stopped sending data saying the certificate has expired?
This can appear on any device running Windows mobile or Windows embedded handheld, right up to the most recent v6.5. It’s basically a root certificate that has expired and if you use an app that uses a root certificate that has expired then you need to update it. it’s an easy fix, it’s not a hardware issue as it’s across all devices and instructions are right here.
2. My battery is showing as charged but is then decreasing extremely rapidly. Is it the device or battery?
Firstly we’d always try to find another battery and try that. It is works OK then its the battery, if not then it could be an issue with the power board on your device. From experience this is usually a worn or damaged battery, especially at this time of year with all the wet and cold.
3. How do I hard reset a Pidion HM40 with a qwerty keypad?
Only the numeric instructions are in the manual, we have mentioned this to Pidion. However it’s easy. Press and hold the power button and “M” keys and it will hard reset for you. Numeric keypad users it’s the “4” key instead of the “M” key.
4. Is there a cable that charges and syncs the Pidion BIP-6000 at the same time, the one in the box only syncs it.
Yes there is, we have plenty in stock and they’re £9 each. Any Pidion with the 19 pin connector (BIP-5000/6000/7000) can use the cable and you can use it with any USB wall or vehicle charger.
5. When will Windows Embedded 8 Handheld be available? We want to start developing now!
Well it is available in beta right now, just check out the post this week and download the tools and SDK you need. There are however no fully available devices just yet that you can test on but Visual studio does have a pretty good emulator on it which should be enough to get your developer mitts round the OS. We’ll blog right here as soon as we here of devices coming to the market with WEH8 installed on them.