Not many rugged, mobile providers have an end to end solution but here we take the customer relationship very seriously indeed. Maybe a plug today, maybe some serious advice but I thought we’d look at the 4 pillars of a great mobile deployment in a little more depth.
Hardware is still the key element to a mobile deployment. Whilst the hardware itself has got better and better and the margins slimmer and slimmer as the market has become commoditised, your mobile hardware isn’t going anywhere, you still need it and it’s still a very complex and important element of any mobile solution.
Rugged Hardware is still the core of what we do at Rugged and Mobile and it still sits at the heart of our passion and expertise.
Mobile Deployment has become a big issue these days and skip this part at your peril. As mobile devices have become ubiquitous in the consumer and now the business world, along with the added complexities of the way we work today, the job of building, configuring and then rolling out mobile devices that are ready to run is becoming ever more complex.
Knowledge of how devices need to be built, secured, locked down and provisioned is required to make sure devices are kept running and you business is working.
You might be patting yourself on the back for shaving off an extra £10 per device on your latest roll out but who’s going to be there for you When things go wrong? Direct manufacturer support is becoming a 2-tier model, either too expensive or not good enough as their business models depend on cutting costs, people and buying each other out, so your reseller is key to making sure you get the hardware, OS and software support you need, when you need it.
85% of your costs will come after the initial purchase of your mobile goods and services so it makes sense to pay attention to how well you will get treated once you’ve handed over the bulk of your money!
Software has changed
It’s not good enough to just whack out a few forms in your mobile applications. As they become more important to your business and as the hardware they run on gets more powerful, you need better and better software to compete. Whether an app, something bespoke or a cloud based solution, deep expertise in OS, Data capture expertise and mobile software technologies like Microsoft .NET, Android and even IOS are key to creating solutions that work. However these days you need more than that and with a dash of UX, pinch of and a dash of beuty and passion you’ll get business advantage over your rivals.
Today, your business is mobile whether you like it or not. The above gives you a taste of what you need to make a statement with your mobile strategy rather than play catch up.